• KONE Support

Onboard as main user

This topic is intended for users living/working in or using the building, and who are the KONE Elevator Call main user for other users living/working in the same building.

Onboarding completes setting up KONE Elevator Call.

  1. Open the invitation email.
    An invitation email was sent to you by your KONE Elevator Call administrator. When checking for the email, search for "KONE Flow" and check your spam folder. If you cannot find the invitation email, contact your administrator.
  2. Open the activation link in the invitation email and set a password for your account on the web page.
  3. Read the privacy document, terms, and conditions, and tick the checkbox to accept.
  4. Open KONE Flow.
  5. Log in using your email address and password.
  6. Tap LET'S GO.
    You are ready to use KONE Elevator Call.

Note: As the main user, you are responsible for managing people and their access in your apartment or facility.

Note: The administrator has the rights to manage your permissions. If the administrator deletes your profile, all sub-users created by you are also deleted.

Onboard as main user


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