• KONE Support

Manage My account

  1. Open KONE Flow.
  2. Tap the Account icon on the top left corner in KONE Flow.
  3. You can view and edit the following settings:
    • Your email address that is used for logging in to your account, and as your contact information for your main user and administrator (email address cannot be edited).
    • Your estimated walking speed (slow, medium, or fast)
      Knowing your walking speed makes (automatic) elevator calls more accurate with less waiting time.
    • Notification settings for Intercom, Bulletins, and Elevator called.

Manage my account details


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