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Manage My account

  1. Open KONE Flow.
  2. Tap the Account icon on the top left corner in KONE Flow.
  3. You can view and edit the following settings:
    • Your email address that is used for logging in to your account, and as your contact information for your main user and administrator (email address cannot be edited).
    • Your estimated walking speed (slow, medium, or fast)
      Knowing your walking speed makes (automatic) elevator calls more accurate with less waiting time.
    • Notification settings for Intercom, Bulletins, and Elevator called.

Manage my account details

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