• KONE Support

Onboard as managed user

This topic is intended for a managed user who is not connected to a specific facility in the building.

Onboarding completes setting up KONE Elevator Call.

  1. Open the invitation email.
    An invitation email was sent to you by your KONE Elevator Call administrator. When checking for the email, search for "KONE Flow" and check your spam folder. If you cannot find the invitation email, contact your administrator.
  2. Open the activation link in the invitation email and set a password for your account on the web page.
  3. Read the privacy document, terms, and conditions, and tick the checkbox to accept.
  4. Open KONE Flow.
  5. Log in using your email address and password.
  6. Tap LET'S GO.
    You are ready to use KONE Elevator Call.

Onboard as managed user


We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement.