User journey
KONE Elevator Call is an advanced people flow solution bringing a new level of convenience for homeowners, office or hotel workers and tenants by using mobile and cloud technologies to connect elevators via an easy-to-use KONE Flow smartphone application.
![img_Elevator_Call_Admin](/en/Images/Elevator_call_1_Get%20started_Admin_tcm223-100603.png?v=1)
Get started (administrator)
- Log in to KONE Flow Manager.
- Create main users.
- Create managed users (optional).
- Deliver invitation emails.
- Administer changes as necessary.
![img_Elevator_Call_Main_User](/en/Images/Elevator_call_2_Get%20started_Main%20User_tcm223-100604.png?v=1)
Get started (main users)
- Activate your KONE Flow account using the invitation email sent by your building administrator.
- Install KONE Flow to your smartphone.
- Create sub-users (Users).
![img_Elevator_Call_Residents_Visitors](/en/Images/Elevator_call_3_Get%20started_Residents%20and%20Visitors_tcm223-100605.png?v=1)
Get started (sub-users and managed users)
- Activate your KONE Flow account using the invitation email sent by your main user.
- Install KONE Flow to your smartphone.
![img_Elevator_Call_Use](/en/Images/Elevator_call_4_use_tcm223-100606.png?v=1)
Use KONE Elevator Call
- Call elevator with your smartphone.