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Download and install KONE Flow mobile application

When using KONE Residential Flow with KONE Flow, let KONE Flow run on the background. It does not have to be actively open on your smartphone's screen, but do not sign out or deliberately shut it down from the background.

  • Note: You need iOS 12 or newer to run KONE Flow. On earlier operating systems, full compatibility is not guaranteed. For more information on how to check your smartphone's operating system version, or how to use App Store, refer to your smartphone's instructions.

    1. Open App Store.
    2. Download and install KONE Flow.

    The language of KONE Flow follows the language setting of your smartphone's operating system by default, but you can adjust the language in your operating system settings under KONE Flow.

  • Note: You need Android 8.X or newer and Bluetooth 4.0 or newer to run KONE Flow. On earlier operating systems, full compatibility is not guaranteed. For more information on how to check your smartphone's operating system version and Bluetooth version, or how to use Google Play, refer to your smartphone's instructions.

    1. Open Google Play.
    2. Download and install KONE Flow.

    The language of KONE Flow follows the language setting of your smartphone's operating system.

    Some Android smartphones use battery saving methods that make KONE Flow unresponsive for door opening, video calls, and similar features. Similarly, some Android smartphones require location settings to be on.

    For more information on how to optimize Android smartphone, refer to Optimize Android settings.

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