KONE Residential Flow
Quick Guides
Quick Guides for printing.
Introduction
Introduction to KONE Residential Flow.
User journey
Overview of KONE Residential Flow site
Users
Facilities
Onboarding
Permissions
Getting started
Instructions to start using KONE Flow.
Download and install KONE Flow mobile application
Sign up for KONE Flow
Onboard as main user
Onboard as main user not living in or using the facility
Onboard as sub-user
Onboard as visitor
Invitation email
Use KONE Residential Flow without smartphone
Change location
Opening doors
Instructions for opening a door connected to KONE Residential Flow.
Open doors with smartphone key
Open doors with key tag
Open doors with keypad
Controlling elevator
Instructions for using an elevator connected to KONE Residential flow.
Call elevator with KONE Flow
Call elevator with Amazon Alexa
Enable automatic elevator calls for yourself or visitors
Using intercom
Instructions for using the KONE Residential Flow intercom.
Open door for visitors during intercom call
Receive video call from intercom
Receive audio call from intercom
Take and manage intercom photos
Enable or disable intercom calls
Managing access rights
Instructions for managing the access rights of KONE Residential Flow users.
Manage My people access
View My people and visitors
Manage visitor access
Managing settings
Instructions for managing the settings of KONE Residential Flow.
Manage My account
Manage My building
Manage smartphone keys and key tags
Change your apartment floor for automatic elevator calls
Register new smartphone or replace old smartphone
View license usage
Activate and manage intercom calls and contact names
Manage intercom settings
Reset KONE Flow password
KONE Elevator Call
Introduction to KONE Elevator Call.
Overview of KONE Elevator Call site
Instructions to start using KONE Elevator Call.
Onboard as managed user
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