• KONE Support

User journey

KONE Elevator Call is an advanced people flow solution bringing a new level of convenience for homeowners, office or hotel workers and tenants by using mobile and cloud technologies to connect elevators via an easy-to-use KONE Flow smartphone application.

img_Elevator_Call_Admin

Get started (administrator)

  1. Log in to KONE Flow Manager.
  2. Create main users.
  3. Create managed users (optional).
  4. Deliver invitation emails.
  5. Administer changes as necessary.
img_Elevator_Call_Main_User

Get started (main users)

  1. Activate your KONE Flow account using the invitation email sent by your building administrator.
  2. Install KONE Flow to your smartphone.
  3. Create sub-users (Users).
img_Elevator_Call_Residents_Visitors

Get started (sub-users and managed users)

  1. Activate your KONE Flow account using the invitation email sent by your main user.
  2. Install KONE Flow to your smartphone.
img_Elevator_Call_Use

Use KONE Elevator Call


  1. Call elevator with your smartphone.

User journey

Cookies

We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. If you are fine with this and accept all cookies, just click the 'Accept' button. You can also review our privacy statement.