KONE Residential Flow

The following quick guides summarize the main steps of this tutorial in printable format:

• KONE Residential Flow User Quick Guide (PDF)empty
• Using KONE Residential Flow without Smartphone (PDF)

The following topics provide a quick overview of KONE Residential Flow:

• User journey
• Overview of KONE Residential Flow site
• Users
• Facilities
• Onboarding
• Permissions

The following topics help you to get started using KONE Flow:

• Download and install KONE Flow mobile application
• Sign up for KONE Flow
  
• Onboard as main user
  
• Onboard as main user not living in or using the facility
• Onboard as sub-user
• Invitation email
  
• Use KONE Residential Flow without smartphone
• Change location

The following topics describe how to open a door that is powered by KONE Residential Flow:

• Open doors with smartphone key
• Open doors with key tag
• Open doors with keypad

The following topics describe how to use elevators that are powered by KONE Residential Flow:

• Call elevator with KONE Flow
• Call elevator with Amazon Alexa
  
• Enable automatic elevator calls for yourself or visitors

The following topics describe how to manage intercom calls and open doors:

• Open door for visitors during intercom call
• Receive video call from intercom
  
• Receive audio call from intercom
  
• Take and manage intercom photos
• Enable or disable intercom calls

The following topics describe how to manage the access rights of the KONE Residential Flow users:

• View Users
  
• Manage User's access

The following topics describe how to manage the settings of KONE Residential Flow:

• Manage My account
  
• Manage Locations
• Manage smartphone keys, key tags and key codes
  
• Change your home floor for automatic elevator calls
• Register new smartphone or replace old smartphone
• Activate and manage intercom calls and nameplates
  
• Manage intercom settings
• Reset KONE Flow password