Open door for visitors during intercom call

With KONE Flow, you can open the door for your visitors when they call you with the intercom. If the Autocall elevator for visitors (intercom) function is enabled, the system also automatically calls the elevator to take your visitors to your apartment floor.

The procedure differs depending if the intercom call is a video call or audio call.

1. Answer the intercom call in KONE Flow.
   For more information, refer to Receive video call from intercom.
2. Tap open to open the door.

1. Slide to answer the intercom call.
2. Tap KONE Flow to open the KONE Flow video call.
3. If required, enter your personal Passcode, Touch ID, or Face ID to unlock the device.
4. Tap open to open the door.
5. Press end call to end the call.

1. Answer the intercom call as a normal phone call.
   
2. Enter 00* with your phone's keypad to open the door.
   Note: 00* is the default code.
3. Optionally, close the call and call back the same intercom phone number within 1 minute to open the door.

• Receive audio call from intercom
• Receive video call from intercom
• Take and manage intercom photos
• Enable automatic elevator calls for yourself or visitors
• Manage intercom settings
  
• Change your home floor for automatic elevator calls